IT Governance Controls for Your Copilot Agents

November 5, 2024

Organizations are constantly seeking innovative ways to enhance productivity and streamline operations. Microsoft 365 Copilot is at the forefront of this transformation, offering a suite of governance capabilities that empower organizations to harness the full potential of generative AI. At Digital Bricks, we recognize that effective governance is essential for maximizing the benefits of these technologies.

With Microsoft 365 Copilot, makers can develop powerful agents directly within Teams. These agents can be tailored to meet specific organizational needs, providing seamless integration and enhanced functionality- read our full guide on agents here. But the innovation doesn’t stop there. Now, with Microsoft Copilot Studio included in Microsoft 365 Copilot, makers can extend the capabilities of these agents, creating robust solutions that drive efficiency and effectiveness. At Digital Bricks, we support our clients in leveraging these advancements to enhance their operational frameworks.

Once these agents are created, administrators can apply a comprehensive set of features to govern their generative AI solutions. This includes granular control over sharing and data extensibility, ensuring that sensitive information remains secure and accessible only to authorized users. Additionally, admins gain visibility into usage patterns, enabling them to monitor and optimize the performance of their AI solutions. With tools designed to enforce governance strategies, organizations can confidently deploy and manage their AI initiatives, knowing they have the necessary controls in place—something we emphasize in our accelerator programs at Digital Bricks.

Key Governance Features

  • Copilot Governance Page in the Microsoft Power Platform Admin Center: A central administration page empowers admins with guidelines, visibility, and controls to manage their Copilots and Copilot agents' adoption at scale, a process we help streamline for our clients.
  • Data Policies – Managing Power Platform Connectors: Data policies play a crucial role in ensuring data security and compliance. These policies allow IT administrators to permit or restrict the use of specific Power Platform connectors, preventing unauthorized data sources. We advocate for such robust data management strategies within our consultancy.
  • Data Policies for Blocking Anonymous Access: Additional policies dedicated to Microsoft Copilot Studio allow IT to set access controls and prevent makers from building copilots for non-authenticated users. This aspect of governance is critical for maintaining organizational integrity and compliance.
  • Sharing Limits: IT administrators can configure limits to prevent makers from sharing non-certified solutions too broadly. This ensures that copilots are shared only with a limited set of users until the solutions are reviewed and certified, ensuring adherence to organizational guidelines.
  • Environment Rules, Groups, and Routing: These features allow IT administrators to create environment groups, define environment-specific rules, and route makers to personal development environments. This advanced strategy supports our mission at Digital Bricks to enable organizations to innovate safely.
  • Maker Onboarding: Maker Onboarding simplifies the process of onboarding new makers and developers. Custom welcome messages provide step-by-step guidance and resources to help them start building and managing copilot applications effectively.
  • Advisor: Advisor offers administrators a set of out-of-the-box recommendations and best practices to help admins stay on top of ongoing adoption of copilots and agents. This proactive approach aligns well with our advisory services at Digital Bricks.
  • Catalog: The Catalog provides a centralized repository for IT and Center of Enablement teams to offer standard and sharable controls. This promotes reusability and adherence to company guidelines, enhancing operational efficiency.
  • MIP Labels: Microsoft Information Protection (MIP) Labels provide an additional layer of security and compliance, ensuring sensitive data is managed according to organizational policies.
  • Audit Logging to Microsoft Purview: Copilot audit logging captures interactions within the Copilot environment, ensuring transparency and accountability in usage.
  • Copilot Security Checker: Each copilot is designed to be secure by default, with a new feature in Copilot Studio that alerts makers to security concerns, reinforcing our commitment to responsible AI practices.
  • Security Page in the Power Platform Admin Center: This consolidated experience helps administrators navigate the complexities of managing security for Power Platform workloads.

Enhancing Governance Strategy for AI

Including Copilot Studio as part of Microsoft 365 Copilot significantly enhances the governance strategy for AI in your organization. By leveraging these governance features, IT administrators can ensure that all copilot experiences are managed, monitored, and governed effectively. This comprehensive approach not only enhances data security and compliance but also empowers organizations, to innovate and scale their AI-powered solutions confidently.

Leading AI Growth through Governance

The governance capabilities of Microsoft 365 Copilot, combined with the powerful tools available in Microsoft Copilot Studio and the Power Platform admin center, provide IT administrators with unparalleled control and oversight. These features ensure that generative AI solutions are deployed securely and efficiently, enabling organizations to expand their AI footprint with confidence.

IT admins play a pivotal role in this journey, acting as architects of innovation and guardians of data integrity. By leveraging the rich set of governance tools, they can manage sharing and data extensibility, gain visibility into usage patterns, and enforce robust governance strategies. This control fosters a secure and compliant environment, allowing organizations to fully embrace the transformative potential of generative AI.

As we look to the future, the possibilities are boundless. With the right governance in place, organizations can unlock new levels of productivity, creativity, and efficiency. Microsoft 365 Copilot, along with Microsoft Copilot Studio and the Power Platform admin center, is not just a set of tools—it’s a catalyst for growth and innovation. Together, with the support of Digital Bricks, we can build a future where AI-powered solutions are seamlessly integrated, responsibly managed, and poised to drive success in the digital age. Interested in our Adoption Accelerator? We provide services to businesses of all sizes, from small all the way up to extra large organizations.

Digital Bricks Copilot Adoption Accelerator packages.

Contact us today and welcome your team to a new way of working.